If you’re in danger
Call 911 first, then tell us.
If you or someone else is in danger right now, call 911.
Then report the person in the app with “Block or report”, and pick “I felt unsafe”. Our Community Guidelines list other places to turn.
Report someone
Use “Block or report” in the app; they aren’t told it was you.
Tap “Block or report” (the flag) on their profile, or on the match and chat screens, and pick what’s wrong. Reporting also blocks them, and only our team sees the report.
If there’s more we should know, write to udayan@gethotline.app.
Signing in
Your phone number, a texted code, then your password.
- No code? Tap “Use a different number”, check the number and send it again. The SMS Terms explain the texts.
- Forgot your password? Sign in with your number and code, then tap “Make a new one”.
- New number? Your phone number is your account, so write to us before you give up the old one.
Waiting for approval
A person looks at every new profile, and we let people in a few at a time.
Until Hotline opens to everyone on December 25, 2026, a real person looks at every new profile before it goes live. If you tapped “Notify me”, your iPhone will tell you the moment you’re in.
Leaving
Delete your account from the Me tab or the waiting screen, or ask us.
Delete your account explains how, and what goes with it. Our Privacy Policy and Terms of Use cover everything else.